Deciding who needs to follow up
The animation explains the architecture; no live actions are executed.
The email example in the article shows only part of this route.
- Whose turn is it?
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- The question behind the inbox
I look for conversations that may need a follow-up.
- Mail & thread
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- Request, reply and commitment
Incoming and sent messages show who asks for what and when.
- Calendar
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- What depends on it?
A related appointment can provide a reason to follow up sooner.
- Tasks & context
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- Commitment, task or correction
A completed task or changed appointment can remove an earlier follow-up need.
- Meaning + coverage
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- Assess, do not just count
The content and any later confirmation determine the assessment.
- My next move
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- Probably needs action
A request to me or my own commitment appears open. The source needs to be shown.
- With someone else
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- Check for a response
I asked someone else to respond. Later messages need checking first.
- Complete
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- Resolution, no open request
The retrieved exchange supports that the matter is complete.
- Still uncertain
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- Find the missing evidence
Part of the exchange is missing, so I cannot yet establish who should reply.
- Priority + proposal
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- Reason, source and next step
A deadline or dependency can determine priority. The result is a proposal.
Connections
- Whose turn is it? → Mail & thread
- Whose turn is it? → Calendar
- Whose turn is it? → Tasks & context
- Mail & thread → Meaning + coverage
- Calendar → Meaning + coverage
- Tasks & context → Meaning + coverage
- Meaning + coverage → My next move
- Meaning + coverage → With someone else
- Meaning + coverage → Complete
- Meaning + coverage → Still uncertain
- My next move → Priority + proposal
- With someone else → Priority + proposal
- Complete → Priority + proposal
- Still uncertain → Priority + proposal
How to read this
- I look for conversations that may need a follow-up.
- Incoming and sent messages show who asks for what and when. A related appointment can provide a reason to follow up sooner. A completed task or changed appointment can remove an earlier follow-up need.
- The content and any later confirmation determine the assessment.
- A request to me or my own commitment appears open. The source needs to be shown. I asked someone else to respond. Later messages need checking first. The retrieved exchange supports that the matter is complete. Part of the exchange is missing, so I cannot yet establish who should reply.
- A deadline or dependency can determine priority. The result is a proposal.